Legal
Privacy Policy
Lao Sze Chuan (Highland Park) · 1935 Sheridan Rd, Highland Park, IL 60035
Lao Sze Chuan (Highland Park)(“we,” “us,” or “our”) operates the online ordering website at lao-sze-chuan.hiraccoon.com. This Privacy Policy explains how we collect, use, and protect your personal information when you browse the site and place an order.
1. Information We Collect
When you place an online order or use this website, we may collect:
- Your name and contact details (phone number and, if provided, email)
- Your order details and any special instructions
- Payment information, which is processed securely by our payment provider — we do not store full card numbers
- Basic technical data such as your device type, browser, and approximate location used to operate the site
2. How We Use Your Information
We use your information to:
- Process and fulfill your pickup or delivery orders
- Send you order confirmations and status updates
- Provide any rewards or loyalty features you use
- Respond to your questions and provide customer support
- Operate, secure, and improve the website
3. Rewards and Browser Storage
Any rewards or loyalty progress on Lao Sze Chuan (Highland Park) are stored locally in your web browser on the device you use to order. This data stays on your device; clearing your browser storage will reset it.
4. Payments
Card payments are processed directly through our third-party payment processor over an encrypted connection. We never see or store your full card number, and we do not sell your payment information.
5. How We Share Your Information
We do not sell or rent your personal information. We share it only as needed to run the service:
- With our payment processor to complete your transaction
- With delivery partners when you request delivery
- With service providers that host and operate the website on our behalf
- With law enforcement when required by law
6. Data Retention
We keep order and contact records for as long as needed to provide the service and to meet our legal, tax, and accounting obligations.
7. Your Choices
You may request access to or deletion of the personal information we hold about you by contacting us using the details below. You can clear locally stored data at any time through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Lao Sze Chuan (Highland Park)
- 1935 Sheridan Rd, Highland Park, IL 60035
- Phone: (847) 926-7105